These Terms & Conditions, together with any Proposal, Statement of Work ("SOW"), Service Agreement, or other written agreement between Reputation Protect ("Company") and the Client, govern the services provided by Reputation Protect. In the event of any conflict, the executed Service Agreement or Statement of Work shall control.

License to Use Client Materials

The Client grants Reputation Protect a limited, non-exclusive, revocable license to use materials provided or approved by the Client solely for the purpose of performing the services described in the applicable Agreement.

Such materials may include, but are not limited to:

• Text and written content

• Logos and trademarks

• Photographs

• Videos

• Marketing materials

• Website content

• Intellectual property owned or licensed by the Client

• Other materials reasonably necessary to perform the agreed-upon services

The Client retains ownership of all original materials provided to Reputation Protect.

The Client represents and warrants that it owns or has the necessary rights and permissions to provide such materials and that their use does not infringe upon the rights of any third party.

Scope of Services

Services will be performed as described in the applicable Proposal, Statement of Work, or Service Agreement. Any additional work requested outside the agreed scope may require written approval and may result in additional fees.

Consultations

Consultations and recommendations are provided based upon the information available at the time they are given. Recommendations do not constitute legal advice and should not be interpreted as legal, financial, or regulatory guidance.

Payments

Payment terms, billing schedules, retainers, and applicable fees are described in the executed Agreement.

Invoices not paid when due may result in suspension of services until the account has been brought current.

Cancellation

Either party may terminate services in accordance with the applicable Agreement.

Unless otherwise stated in the Agreement, Reputation Protect requests thirty (30) days written notice of cancellation.

Termination of services does not relieve the Client of payment obligations for services already performed or for financial commitments outlined in the Agreement.

No Guarantees

Reputation management, search visibility, media placement, public relations, and related digital services involve numerous third-party platforms outside the control of Reputation Protect.

Search engines, AI platforms, publishers, news organizations, social media companies, and other third parties operate independently of Reputation Protect. Their algorithms, editorial decisions, policies, and business practices are outside our control and may change at any time.

Accordingly, Reputation Protect makes no guarantee regarding:

• Search engine rankings

• AI-generated search results

• Removal of online content

• Publisher decisions

• Media acceptance

• Social media visibility

• Search indexing

• Future search results

• The actions or decisions of third-party websites or platforms

Unless expressly stated in writing within the Agreement, all services are provided without warranty or guarantee of a specific outcome.

No Refunds

Because services begin immediately and involve custom professional work, research, strategic planning, content creation, media outreach, and other non-returnable digital services, fees paid are non-refundable unless otherwise stated in the Agreement.

Confidentiality

Reputation Protect recognizes that many engagements involve confidential personal or business matters.

Information provided during consultations and client engagements will be treated confidentially and used solely for providing the agreed-upon services, except where disclosure is authorized by the Client or required by law.

Third-Party Services

Certain services may involve third-party providers, publishers, software platforms, advertising networks, hosting providers, media organizations, or technology vendors.

Reputation Protect is not responsible for the actions, policies, availability, pricing, editorial decisions, or performance of any third-party service.

Limitation of Liability

To the maximum extent permitted by applicable law, Reputation Protect shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of its website or services.

The Company's total liability arising from any claim related to the services shall not exceed the amount paid by the Client for the specific services giving rise to the claim.

Indemnification

The Client agrees to indemnify and hold harmless Reputation Protect, its employees, contractors, officers, and affiliates from claims, damages, liabilities, expenses, and reasonable attorneys' fees arising from:

• materials supplied by the Client;

• the Client's violation of applicable law;

• infringement of third-party intellectual property rights; or

• the Client's misuse of the services provided.

Website Use

Use of this website is subject to these Terms & Conditions and the Privacy Policy.

The Company may collect certain technical and personal information as described in its Privacy Policy.

Changes

Reputation Protect reserves the right to update these Terms & Conditions at any time. Changes become effective upon posting to this website unless otherwise required by law.

Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of Washington, without regard to conflict of law principles.

Contact Information

Questions regarding these Terms & Conditions or any Service Agreement may be directed to Reputation Protect using the contact information provided on this website.

Effective Date: July 28, 2026